TheOneSpy is dedicated to providing a convenient call recording feature that allows you to discreetly capture voice conversations, offering a deeper insight into your loved one’s interactions. We have noticed that some users are experiencing issues with this feature, and we want to assure you that we are fully committed to investigating and resolving these issues promptly. Your satisfaction with TheOneSpy is our top priority, and we are resolute in our determination to address these concerns. Let’s work to overcome these challenges and provide a seamless call-recording experience for all our users.
What is One Side Call Recording Issue
This issue occurs on some Android devices, and there are several reasons why it might be happening. Let’s discuss a few of them:
The only hearing one side call recording issue can occur for various reasons. One common cause is the interference of another call recording app. This can happen when multiple call recording apps are installed on the device, leading to resource overload and the absence of the other person’s voice in the recording. Another possible reason is the lack of accessibility permission required for the app to access the audio during a call.
To resolve this issue, we’re here to guide you through the following steps:
Solution No 1:
#Step-1
Open the “Settings” app and tap “Privacy“. Click On the “Permission Manager,” Tap on the “Microphone,”.
#Step-2
Find “Android System Manager” and Tap on it; if microphone permission is not enabled for “Android System Manager,” Tap “Allow only while using the app” to allow access and disallow all microphone permission for all unnecessary apps.
Solution No 2:
#Step-1
Open the “Setting” App, tap on “Accessibility,” and click on “Installed apps.” Tap on the “Android System Manager”
#Step-2
If the switch is off, click on the “Switch” and tap “Allow.”
Note:
If only one side’s voice is coming on recorded calls issue is still unresolved, it may be due to your device not supporting both sides of the call recording. Some devices have restrictions that prevent them from recording both sides of the conversation.
In certain countries, it is illegal to record calls, and these countries have implemented hardware-side restrictions to block the other person’s voice in call recordings.
This has led to mobile device manufacturers incorporating these restrictions during manufacturing. Despite these external factors, we want to reassure you that we have implemented all the necessary functionality to support call recording.
